In case you have ever had a cloud web hosting account in the past or you've dealt with any other kind of online service, you're probably well aware from your own experience that for a lot of things it's better to speak with a live person on the phone instead of exchange tickets or emails. If you'd like to find out more about a specific service before you purchase it or when something small-scale needs to be done, for instance, it is far easier and quicker to get it done real-time. If you're able to seek the advice of representatives over the phone, it's very likely that you are using the services of a real web hosting provider, not just a reseller. The type of support that you can get over the telephone varies between different providers - from standard matters to experienced tech support. Usually the majority of suppliers will offer you pre-sales assistance and first level telephone support, while more complex tech issues are managed via electronic mail or tickets.
Phone Support in Cloud Web Hosting
Since we have live phone support 14 hrs a day, you'll be able to get in touch with us and consult with one of our customer support representatives to learn more about all Linux cloud web hosting that we offer and ensure that our servers meet the system requirements for your web sites prior to you buying anything. For your convenience, we have phone numbers on three continents and you'll be able to call the one nearer to you - in the U.S.A., the United Kingdom or Australia. If you are already an existing customer, you'll be able to call about general and billing issues, and even about some tech matters. In case the situation is strictly technical or it can take more time to analyze, you should use our ticketing system, which will allow both you and our technical support team to monitor the info given by each side.