Phone Support in Cloud Web Hosting
Since we have live phone support 14 hrs a day, you'll be able to get in touch with us and consult with one of our customer support representatives to learn more about all Linux cloud web hosting that we offer and ensure that our servers meet the system requirements for your web sites prior to you buying anything. For your convenience, we have phone numbers on three continents and you'll be able to call the one nearer to you - in the U.S.A., the United Kingdom or Australia. If you are already an existing customer, you'll be able to call about general and billing issues, and even about some tech matters. In case the situation is strictly technical or it can take more time to analyze, you should use our ticketing system, which will allow both you and our technical support team to monitor the info given by each side.
Phone Support in Semi-dedicated Hosting
The support services forall the semi-dedicated server plans that we offer feature real-time phone support for 14 hours daily. If you hesitate which plan will be appropriate for your web sites, you would like to learn more about a package's features or you need any other type of info about our solutions, you will be able to call any of the local numbers that we have in the United States, the United Kingdom and Australia and our support representatives will help you. In case you already own an account, you will be able to get in touch with us about general and sales issues, although we're often able to help with a variety of technical issues as well. For entirely tech difficulties you'll need to employ our integrated ticketing system where the correspondence between you and our tech support team will be in one place, which is the best option in case your issue requires additional time to be taken care of or it has to be escalated to our system administrators.