A live chat is one of the many methods of communication offered by some website hosting suppliers as part of their support services. Determined by the supplier, the chat is used for billing, pre-sales and/or technical assistance. This way of contact is quicker compared to a support ticket and it makes it much less likely to misspell or misunderstand a word compared to a phone call with an agent. In addition, if the problem that you experience needs some time to be examined and taken care of, you're able to do something else at the same time instead of just waiting, as you'd have to do when you call. You can also employ a live chat assistance service completely free provided that you have Internet access even if your website hosting provider is situated in a different country and they don't have a local telephone number that you can call.

Live Chat Support in Cloud Web Hosting

We provide a live chat support service for all Linux cloud web hosting that we offer and we can help you with almost everything live. If you don't have an account with our company yet, we will be able to provide you with more info about the plans in order to help you to choose the most appropriate plan. In case you are an active client, we're able to help you with any general or billing matter along with with numerous common technical troubles, for example an email address setup in a desktop email client. In case you can't phone us for whatever reason or you are in a country where we don't have a local telephone number, our live chat will be the best option to get in touch with us. Needless to say, some situations need more time to examine and test, therefore you'll have to open a support ticket to our technicians, still, we can save you time and assist you with various issues on the chat.