A lot of persons who start using their very first hosting account, or change companies, often have queries with regards to how given operations are done or stumble upon difficulties when setting up various things like emails, site settings, etc. For this reason, a lot of companies have prepared documentation with the most popular questions and problems in order to help their clients get information quickly and seamlessly. Consequently, the tech support staff representatives can spend more time on actual problems that certain customers may be facing, because the solution for the smaller things will be available on the web and customers will be able to tackle them without contacting the client service team. Having thorough documentation is truly important, especially for new users with no experience whatsoever, because the web hosting service entails plenty of features and many people can get perplexed about what to do. A good knowledge base can both help you accomplish the tasks that you need and get to know how the hosting service functions in general.

Extensive Online Documentation in Cloud Web Hosting

Our cloud web hosting plans include an elaborate knowledge base where you can find information on all the challenges that you could encounter and their resolutions. You can acquaint yourself with how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue in case the settings of your email client are correct, but still you are unable to send emails, for example. We’ve done our best to be as comprehensive as possible and to encompass all possible options so as to help you save time and efforts and to provide you with different solutions for each single problem. The knowledge base comprises educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will help you become familiar with the functions and features of the Hepsia hosting Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, whilst if you would like to check the whole article list, you should visit the dedicated Help section.