Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • The Help section incorporated into your Control Panel features a collection of help articles and regularly asked questions. Aimed toward resolving any common issue that you might possibly face, they are compiled by our support team of proficient technicians.

  • Top quality support service

  • How–To Video Clips

  • If you would rather see how an action is completed or how a problem is solved, instead of just reading about it, take a look at our collection of step–by–step video tutorials. They address various different topics and will help you swiftly learn how to work with our Control Panel.

  • Intuitive help center

  • A 1–Hour Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 customer service and a 1–hour support ticket response guarantee. Our experienced customer service technicians will be online for you 24–7 to reply to your inquiries and to sort out any issue that you could possibly run into. Just open a technical support ticket from the Help section and we will respond to you quicker than you can say Jack Robinson.