Customer Support Channels
A 1–hour Response Guarantee
Delivering excellent support in time is our high priority, so that we back up each Linux cloud web hosting plan with a one hour ticket reply warranty. As you supply a ticket or drop an email, our user technical support staff will do their best to present the most acceptable answer to your problem and to give you guidance in due time.
A Top–quality Support Service
You can write to us 24x7x365 with any problem you could have regarding Ultra Hosting’s offerings. We have now professionals available most of the time to provide assistance at any time necessary. You can use the ticketing system or post an email whenever you want, or grab the telephone or make use of the online chat during business hours.
An Intuitive Help Section
Should you require help while working on your online projects within the Control Panel, you are able to always just click the Help control key and pick your problem in the selection of content articles that will show up. We have as well turned a lot of the articles into video tutorials. The list of video clips will come up if you select the Videos button available in each section.