Q: What does the website migration service involve? Will my site be secure?
A: The website migration service available at Ultra Hosting is absolutely free and involves transferring all your files, databases and emails from your present web hosting provider to your brand–new web hosting account with us. We’ll also fine–tune all the settings necessary for your sites to be fully operational on our next–generation cloud hosting platform.Our technicians are completely capable of moving any type of site. With years of work experience in the industry, they’re experts in the inner workings of our cloud hosting platform, our Control Panel as well as all other famous Control Panels. For them, moving a custom–built app with multiple custom libraries is as easy as transferring a plain WordPress blog.
Q: Just how long will the website migration process take?
A: While we can’t give you an exact time frame, because there are lots of factors, among them the physical size of the files and databases, the physical location of the present host’s server, the complexity of your site and the current workload of our Website Migration Department, etc., we’ll try our very best to transfer your website within 48 hours, and in some cases – within 24 hours (in case the website content is not large).
Q: Do you require something from me before you begin moving my web site?
A: We don’t collect any sensitive info. We will need, however, the login information for your present hosting account along with the name of the web site that you want to migrate.
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: What about downtime? Will my site be offline?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. After the migration is over, we will make sure that everything is functioning properly and that the integrity of your data is not compromised prior to notifying you that the migration is completed. After that, we’ll instruct you how to move the domain over to your hosting account with us and how to update your DNS resource records.
Q: Will my present hosting provider need to do anything?
A: No. Aside from your login credentials for the Control Panel, we do not need anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.
Q: Which web hosting providers can you transfer content from?
A: We can transfer your site from any web hosting provider or any Linux–based hosting platform on condition that we can receive access to the Control Panel and there’s File Transfer Protocol access available.The only web sites that we’re unable to transfer are the ones based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.